"Frank's Bay Pizza
I am a disabled person in a wheelchair. So when I make an order I really expect it to be perfect. Maybe that's asking too much but I simply want what I'm paying for. I want my food to be warm and not cold like the beef patty that I received from them. Let alone burnt. I complained and I said it didn't seem like there was hardly any bacon in my tortellini carbonara and the container wasn't full. They said they can't afford to give a full container and this is how they make their food. I've had bigger portions with a lot more bacon from other places. I really expected it to be so much better than what I received because my friends order from there and they said that their food was absolutely wonderful. They refused to replace it tonight. They said they would give me a credit for the next time because they were too busy. I don't think this is fair and I feel very ripped off. I wouldn't recommend this place because a restaurant should take some responsibility for their food and if it's not right then they have to make good on it right then and there. I asked them if I could send them a picture of it. And they replied with take a picture and keep it for good luck. This was after I had explained that I was disabled and this is a big thing for me to get this food I don't usually order and I feel like they ripped me off. I'm giving them a complete thumbs-down and they know where they can stick it! And I still want them to give me back the money for the beef patty!!! Have a GOOD ONE!!!????"
"February 22, 2021"
anonymous
"Taste like they vomited in my food."
"January 16, 2020"
anonymous
"good pizza"
"January 16, 2020"
Frank's Bay Pizza Located in Stapleton neighborhood of Staten Island. Frank's Bay Pizza is open Today. Friday March 31st from 10:30 am -until 10:00 pm Delivery, is available. Serving Pizzeria Cuisine
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"Frank's Bay Pizza
I am a disabled person in a wheelchair. So when I make an order I really expect it to be perfect. Maybe that's asking too much but I simply want what I'm paying for. I want my food to be warm and not cold like the beef patty that I received from them. Let alone burnt. I complained and I said it didn't seem like there was hardly any bacon in my tortellini carbonara and the container wasn't full. They said they can't afford to give a full container and this is how they make their food. I've had bigger portions with a lot more bacon from other places. I really expected it to be so much better than what I received because my friends order from there and they said that their food was absolutely wonderful. They refused to replace it tonight. They said they would give me a credit for the next time because they were too busy. I don't think this is fair and I feel very ripped off. I wouldn't recommend this place because a restaurant should take some responsibility for their food and if it's not right then they have to make good on it right then and there. I asked them if I could send them a picture of it. And they replied with take a picture and keep it for good luck. This was after I had explained that I was disabled and this is a big thing for me to get this food I don't usually order and I feel like they ripped me off. I'm giving them a complete thumbs-down and they know where they can stick it! And I still want them to give me back the money for the beef patty!!! Have a GOOD ONE!!!????"
Frank's Bay Pizza Located in Stapleton neighborhood of Staten Island. Frank's Bay Pizza is open Today. Friday March 31st from 10:30 am -until 10:00 pm Delivery, is available. Serving Pizzeria Cuisine